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Terms & Conditions

TrudyMaree.Shoes is the shopping Website of TrudyMaree Shoes (Website) that allows consumers to browse, select and purchase. By accessing and using this Website (located at TrudyMaree.Shoes and related URLs) (Website) and our services, including (without limitation) purchasing Products and use of our contact form or dealing with TrudyMaree Shoes in any way through the Website (Services), you accept, without limitation, modification or qualification) these Terms, and agree to be legally bound by these Terms. If you do not wish to be bound by the Terms you should not access or use the Website.

All of our Website terms and policies, including our Privacy Policy and Returns Policy are incorporated into these Terms. You agree to comply with all such terms and policies when accessing or using our Services. If you have any queries regarding these Terms, please contact hello@trudymaree.shoes.

Permissions

You agree to allow TrudyMaree Shoes to send you emails regarding the Services, including any information regarding or relating to TrudyMaree Shoes goods and services (Products), in accordance with our Privacy Policy.

You agree that you are responsible for your access to our Website and for ensuring that any persons who may access the Website through your internet connection are aware of and compliant with these Terms.

You warrant and represent to us that you have the capacity and authority to be bound by these Terms and that your use of the Services will comply with all applicable laws and regulations in Australia, in your State/Country, in the location that you access the Services and otherwise where applicable, and that you will not use our Services for any activities that are unlawful or discriminatory, harmful to others, or for any activity that does, or may, violate the rights of others.

You may place an order for TrudyMaree Shoes Products by completing the appropriate order form on the Website and selecting the Products that you wish to order (Order). By placing an Order, you authorise us to recover, through your credit or debit card, payments due to us for such Order. Your order shall constitute an offer to us to purchase the Products specified in the order. Each order, Acceptance of each order and the supply of Products by TrudyMaree Shoes pursuant to an order shall be governed by these Terms.

If TrudyMaree Shoes accepts the Order, we will notify you of our acceptance by email, confirm the price of the Order and notify you of the relevant identification number (Invoice Number).

TrudyMaree Shoes reserves the right to:

  • accept or decline all or part of your Order for any reason, including, without limitation, the unavailability of any Products, limitations on quantities available for purchase, inaccuracies or errors in Products or pricing information, where fraud is suspected, or where there is an error in your order;
  • request identification from you, including photo ID or any other such documentation for verification purposes before we process your Order;
  • cancel an Order at any time, for any reason; or
  • restrict the quantity or total value of Products available for purchase to each person or address.

Where we exercise the rights above, we will notify you by email and suggest alternative Products, remove a Product from an order or provide a refund of the purchase price where applicable and TrudyMaree Shoes shall not be liable for any loss or damage whatsoever arising from such acts. You must quote the Invoice Number in any communications relating to such Order.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however TrudyMaree Shoes makes no warranty as to the accuracy, comprehensiveness, or correctness of any Products on the Website, and provides all Products on an “as is” basis.
TrudyMaree Shoes, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the Products sold on it including, without limitation, loss or damage suffered as a result of negligence.

Privacy

For information on how we collect and handle personal information please see the TrudyMaree Shoes Privacy Policy.

Images and descriptions of Products

All descriptions and images of Products provided on this Website or otherwise communicated to you are for guidance only and intended merely to present a general idea of the Products. Product images may vary from the delivered Products depending on your monitor, settings and computer equipment.
Unless otherwise stated, any additional accessories styled or shown in a Product image are for display purposes only and are not included in the Product price. 

Availability of Products

All Orders are made subject to availability. Whilst we use our best efforts to ensure that Products are available for delivery, there may be some circumstances where Products are unavailable. Where we cannot fulfil your Order, or a part of your Order, we will notify you within a reasonable time after you submit your order. Please note that we may need to reject your Order or reject part of your Order for this reason.

If your Order is rejected or cancelled for this reason, we will refund in full all amounts you have paid in respect of such unavailable Products. Alternatively, we may contact you to advise you of a delay in restocking a particular Product and a delay in the estimated delivery date of your Order. In this case, you may elect to proceed with your Order on the basis of a delayed delivery date, cancel your Order or select an alternative Product. If you do not vary or cancel your Order within 1 business day of notification, you are deemed to have accepted the delay in delivery.

Payment

Full payment of the purchase price is required at the time of placing your Order, this includes the purchase price plus any delivery fees and applicable duties and taxes. Payment is charged/debited at the end of the complete check-out process. We will not accept any orders which have not been paid for in full.
Payment may be made by the methods approved by TrudyMaree Shoes. 

You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If your payment is not able to be successfully processed, or if we, in our sole discretion, suspect that it has been paid for using any fraudulent or unlawful means, we may cancel the order.

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown. 

Order Cancellations

You may cancel your order in full before the order is dispatched by TrudyMaree Shoes in which case TrudyMaree Shoes will refund you in full for the orders cancelled and will not charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order, TrudyMaree Shoes also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The Product has become unavailable
  • If, for any reason, we don’t reasonably believe we can successfully complete delivery, TrudyMaree Shoes will attempt to notify you before cancelling your order.
Returns and refunds

Returns, refunds and faulty Products will be handled in accordance with our Returns Policy.

Delivery

Delivery of the Products (Delivery) is taken to occur at the time that:

  • you, or your nominated courier takes possession of the Products at the address specified by TrudyMaree Shoes; or
  • TrudyMaree Shoes (or TrudyMaree Shoes’s nominated courier or postal service) delivers the Products to the delivery address that you have provided, even if you are not present at the address.

You must take delivery by receipt or collection of the Products whenever they are tendered for delivery. In the event that you are unable to take delivery of the Products as arranged, then TrudyMaree Shoes shall be entitled to charge a reasonable fee for redelivery and/or storage of the Products. Any delivery date or time specified by us is an estimate only and you agree that you will still accept delivery of the Products even if they are delivered on a different date or time. TrudyMaree Shoes will not be held liable for any loss or damage suffered as a result of any delay in delivery. However, if the Products are not delivered within a reasonable time after the estimated date, please contact us.

Passing of Risk and Property

Risk of loss or damage to, and title to, the Products shall pass to you upon Delivery of the Products.

Promotions and discounts

Unless otherwise stated, promotional offers, including but not limited to store-wide discounts, package deals and coupons, cannot be used in conjunction with any other offer. TrudyMaree Shoes reserves the right to:

  • terminate, modify or extend any promotional offer at any time, without notice; or
  • cancel any order to which a promotional discount or code has been applied in error or contrary to the terms and conditions of such discount or code.
Customer Services

If you have any comments with regards to the service you have experienced in placing orders on, or using, this Website please contact our customer services team at hello@trudymaree.shoes.

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, TrudyMaree Shoes reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website. If you are awaiting delivery of Products, TrudyMaree Shoes reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Copyright

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of TrudyMaree Shoes, its suppliers and/or licensors, unless expressly indicated as otherwise. The Website content is protected by Australian and international copyright and trade mark laws. You must not modify, copy or distribute the Website content in any way except as expressly provided for on the Website or expressly authorised in writing by TrudyMaree Shoes. You must not frame or embed in another Website any of the material appearing on this Website without our prior written consent. You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

Changes to Terms and Conditions

TrudyMaree Shoes reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions. The Terms and Conditions for existing orders shall be upheld by TrudyMaree Shoes.

Contact Us

You can find our contact details on our Contact Us page.

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